SHIPPING & RETURNS

Shipping Prices:

Royalmail First Class Recorded - £3.99

Royalmail Special Delivery - £9.99

Over 2 kg UPS Courier - £ 12.95

International Tracked Airmail - £ 12.95 ( upto 2kg )

International UPS Courier - £ P.O.A( over 2kg )

​​RETURN & EXCHANGE POLICY​

CLOTHING ITEMS

All clothing products carry a 14 day return except from underwear which we do not authorise return unless still sealed in the original packaging. To return any item please ensure all packaging, is present and return to the address below. You must include on the package your ORDER NUMBER.

We can refund or exchange any item returned.

GROOMING ITEMS

Grooming products can be returned within 14 days unopened and sealed in the original packaging. Anything used or opened can not be returned. To return any unused grooming items please ensure that your parcel includes the ORDER NUMBER.

We can refund or exchange any item returned.

Return postage is paid by the customer, we do not reimburse postage costs, unless we have sent the incorrect item. In this instance we would exchange the items at cost to ourselves.

Return Address:

TheRustyBear - Unit 34 - Saffron Court - Southfields Bus PK

Basildon - Essex - SS15 6SS